Privacy Policy

Last updated: June 2026

In short: we only collect what we need to prepare and deliver your dog's wellbeing card — your answers about your dog and your email address. We never sell your data, and we don't use tracking cookies.

1. Who we are

This website, tail-wise.com (“Tailwise”, the “service”), provides personalized dog-wellbeing guidance prepared by our team of experts. In this policy, “we”, “us” and “our” refer to the operator of the service.

2. What we collect

Information about your dog that you submit in the questionnaire (size, age, personality, diet, goals, and any free-text notes you write).
Your email address, used to deliver the wellbeing card.
Messages you send us through the contact form (name, email, message).

We do not require an account, and we do not collect payment information through this website.

3. How we use it

To let our experts prepare your dog's personalized wellbeing card.
To send the card and any necessary follow-up to your email address.
To answer messages you send us.

We do not sell or rent your data, we don't use it for advertising, and we don't send newsletters unless you explicitly ask for them.

4. Who can see your data

Your submissions are read only by the members of our expert team who prepare your card. We use a small number of technical service providers (such as hosting and email delivery) that process data on our behalf, only as needed to run the service.

5. Cookies

This website does not use advertising or tracking cookies. Only the technical storage strictly necessary for the site to function is used.

6. How long we keep your data

We keep your submission for as long as needed to prepare, deliver and follow up on your dog's wellbeing card. You can ask us to delete it at any time.

7. Your rights

You can ask us at any time to access, correct or delete the personal data we hold about you. Just write to us via the contact page and we'll take care of it.

8. Children

The service is intended for adults. We do not knowingly collect personal data from children.

9. Changes to this policy

If we change this policy, we'll update this page and the “last updated” date above. Significant changes will be communicated clearly on the website.

10. Questions?

Anything unclear, or a request about your data? Reach us through the contact page — a real human answers.